Your clients’ calls are important but so is your time.
Family law attorneys and firms deal with sensitive life situations; from custody battles to adoption and from divorce to marriage, you help your clients navigate through life changing situations. You need to be available when potential and existing clients call, but your daily schedule pulls you away from answering the phone.
We can handle your business communications when you can’t.
Our Customer Service Professionals are trained to understand the needs of your law firm’s clients and can answer your phone calls and emails 24 hours per day, 7 days per week, 365 days per year. We offer specialized telephone answering services, inbound email processing and other business communication handling services beyond traditional call centers and answering services.
Some of the services we provide to lawyers and law firms specializing in family law include:
- 24/7/365 live call answering
- Call transfer and routing including
- High priority call management
- Appointment management services
- After-hours telephone coverage
We Answer Your Calls According To Your Specifications
You decide how your calls are answered and how each type of call is handled; including the initial call greeting and each question asked during the intake process. You indicate which calls are important; they can be transferred directly to you or to a specified contact. We can also schedule appointments, give directions and provide callers with basic information about your firm.
Also, you can makes changes to your account and the way we handle your calls as often as you’d like.