We specialize in answering calls, scheduling appointments and taking messages for lawyers and law offices.
We provide 24/7/365 availability for incoming calls; we can differentiate between new and existing clients and handle these clients to your specifications.
Law offices benefit from utilizing an answering service because they tend to receive a very high volume of non-client related calls. Our professionally trained operators can help any attorney or law office by taking over some or all of the inbound telephone lines during the day. Many callers might not realize that the attorney they are calling doesn’t practice the type of law that their case calls for. Our Customer Service Professionals are able to inform callers what type of law you practice, refer them to your office locations, offer them basic information about your practice, take messages, patch emergency calls through directly to an attorney, schedule appointments, screen calls and much more.
Our services are particularly useful for small law offices where there may be only one or two attorneys handling the entire client base. Larger firms find our services useful after hours, during regular hours when their staff is unavailable to answer the phone and as a method of cutting costs by reducing the number of employees that they pay full-time to handle incoming calls.
Lawyers Answering Service can handle all of your non-urgent and routine calls so that you can focus on your clients and your practice.
Personal injury clients require special attention and consideration. We are more than just an answering service, we are client…
Experience & Technology You Can Afford
With our sophisticated online portal, Client Web Access, you can log-in to your account to view all of your account activity, listen to audio files of all of your inbound calls, check messages and check your current account billing information. CWA puts all of your account information securely at your fingertips at anytime – from anywhere that Internet access is available.
Want more information?
Call AnswerFirst today at 1-800-645-2616 or click here to fill out a simple form and we’ll send you an information packet with no obligation. AnswerFirst’s live telephone answering service solutions will redefine what you expect from a telephone answering service.
I’ve heard nothing but wonderful things about you from my clients and colleagues. Great job!
Steven Grant, Law Office of Steven B. Grant
I am very impressed with the quality of service you have provided so far and I appreciate it very much!!!
Karla Rood, Law Office of Karla Rood
I just want to thank you and the team again for the hard work today.
Andrea Harvey, Harvey Law Office
You have one of the best answering services I’ve ever heard!
Joseph Gaeta, Law Office of Joseph Gaeta
Thanks to everyone who was involved in getting the patching instructions fixed so quickly on my account last night. You were great and I really appreciate you!